Privacy Policy

Last updated: 25 September 2026

HCSE respects your privacy. This policy explains how information submitted through hilcoecse.net is handled. HCSE and HiLCoE School of Computer and Software Engineering operate as sister organisations under Arkan International PLC.

Information we collect

When you submit a consultation, training, event, student or chatbot enquiry, we may collect your name, organisation, email address, telephone number, location, service interest and the information you include in your message.

How we use it

We use this information only to respond to your enquiry, administer a registration, provide requested services, keep appropriate business records and protect the security of our services. We do not sell personal information.

Form and external services

Website forms are delivered through FormSubmit and forwarded to the relevant HCSE or HSCS email address. The website also links to or embeds services operated by third parties, including Kaspersky, LinkedIn and WhatsApp. Those providers apply their own privacy terms when you use their services.

Retention and security

We retain enquiry information only for as long as reasonably needed for follow-up, service delivery, legal obligations and legitimate business records. We apply reasonable organisational and technical safeguards, but no internet transmission can be guaranteed completely secure.

Your choices

You may ask us to correct or delete enquiry information that we hold, subject to applicable legal and record-keeping obligations. You may also contact us if you have a privacy question.

Contact

Email info@hilcoecse.net or call +251 987 030303. Our office is at Arat Kilo, General Wingate Street, next to Aberhot Library, Addis Ababa, Ethiopia.